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Yes, samples are available.

Sample cost and lead time will be confirmed before sample production.

Yes, we accept OEM & ODM orders.

Custom process: Send your design file or physical sample → Sample & quotation → Sample confirmation → 30-40% deposit → Bulk production → Balance payment → Delivery.

Customization details:
• Design: Design files are welcome; if no artwork is available, physical samples are also accepted.

• Sampling fee: Depends on design and technique.

• Sampling lead time: Confirmed before sample production.

• MOQ: Varies by design.

• Production lead time: Based on order quantity and process.

For ready-to-ship items, each style is sold in its minimum individual package (single roll or single bundle).

For custom products, MOQ depends on the design, width, and technique. Please contact us for details.

As lace is a textile product, slight variations in color, width or texture may occur between batches due to dyeing, materials or production processes, especially for custom embroidery lace and stretch lace.

To ensure consistency for repeat orders: Please confirm color, width, and material before reordering. Provide a Pantone color code or physical sample for color matching.

We strive to minimize batch differences and maintain stable quality.

Yes.

Standard packaging includes waterproof inner bags and reinforced cartons.

Other packaging options such as woven bags or wooden cases are available upon request.

We offer multiple shipping options based on order volume, destination, and delivery timeline.

Sea Freight: Lower cost, suitable for bulk orders.
Air Freight: Faster delivery for urgent orders.
Land Freight: Suitable for regional or cross-border transportation.

We recommend the most appropriate option according to your cost and time requirements.

Please inspect the goods upon receipt.

If you find any quality or quantity issues, contact us as soon as possible. We will assist you with clear communication and practical solutions.